FREQUENTLY ASKED QUESTIONS
RTX Austin is the world’s greatest convention that brings incredible entertainment and the best community on the planet together for a wild weekend of fun and surprises. Experience the best in podcasting, gaming and animation, and see your favorite personalities over three days of panels, live shows, special events, meet-and-greets, and more.
RTX Austin 2022 returns in-person July 1-3 to the Austin Convention Center. #RTXReunion
Friday, July 1 through Sunday, July 3, with FIRST Night kicking things off the evening of Thursday, June 30.
If you have an Ultra Badge, please pay attention to your perks as some of them happen on Thursday, June 30.
Yes, we will be returning to a badge registration system in 2022 like normal for in-person attendance.
Badges go on sale January 24, 10AM CT for FIRST Members and January 26, 10AM CT for the general public. Learn more on the Registration Page.
Yes! You can download it now from the Apple Store for iOS or the Google Play Store for Androids.
Or scan the QR code below to download!
Age is just a number! Come one, come all. Children 6 years of age or younger get in for free with a paying adult. However, please note that RTX Austin does not provide children with supervision, so do not send your kids to the event alone if they cannot take care of themselves.
If you’re under 18 and attending without a parent or guardian, please keep them updated on your RTX Austin weekend. RTX Austin cares about your safety, but we can’t keep tabs on everyone.
We’re still working on the program and will announce it very soon. Be sure to check the Schedule Page for updates.
This year the Rooster Teeth Store onsite will be cashless. You can pay with a debit or credit card (Discover, Visa, Mastercard, and American Express are all accepted), Apple Pay, Google Pay, or by using a Rooster Teeth Store gift card.
For all other general exhibitors and vendors on the show floor, it is up to their discretion what forms of payment they accept, either cash or cashless.
You can read the Code of Conduct HERE.
If you’re interested to cover RTX Austin 2022, please fill out our Media & Press Application.
For all other Rooster Teeth event inquires or questions, please email press@roosterteeth.com. We will get back to you as soon as we can!
FOOD: While ACC staff reserve the right to refuse entry to any outside food, we do not anticipate issues with small amounts of pre-packaged snacks such as granola bars or protein bars. This should also allow people with strict dietary restrictions to keep a small amount of appropriate food on hand, including those with medical conditions.
WATER/BEVERAGES: You may bring in single bottle non-alcoholic drinks this year. This includes water bottles, soda bottles, juice bottles, or the like. You cannot bring in large drinks (such as a 1 liter soda bottle) or a cases of drinks or alcoholic drinks.
Yes, there will be operating concession stands each day: 1) Built-in coffee stand between Exhibit Hall 4 & 5. 2) Cafe in the Solar Atrium. 3) Food Court in the Exhibit Hall. 4) Small Cafe Built-In outside Ballroom A.
Please use the Fast Pass (pink) line at any of the three security checkpoints and go to Registration in the Level 1 Solar Atrium to pick-up your sticker. You may have one caregiver accompany you throughout all of RTX events regardless of what badge type they have.
Yes, the Austin Convention Center has ADA scooters available to rent. You can go to the Business Center between Exhibit Halls 2 and 3 to rent one. They are for indoor use only and are not allowed outside of the convention center.
Current Rate: $45/1Day, $80/2Day,$120/3Day (Credit only). A rental requires a $50 deposit, which is refunded when scooter is returned and undamaged. (Credit only). A Rental Agreement & Waiver Form and payment is required at time of rental.
We love when parents come and support their children! We do not have a dedicated lounge/area for parents to hang out. If you wish to come, you must also purchase a badge for admittance. This is due to strict security measures to keep our community and staff safe.
Yes, there are two (2) Mother’s Rooms in the Austin Convention Center. One is located on the first floor near Room 1 along Cesar Chavez St. The other is located on the third floor across from Room 10C.
We were originally planning to offer a Virtual Panel Ticket to stream select panels, however, due to low demand, we will no longer be offering a Virtual Panel Ticket.
We hope to see you in-person if you can make it! Some panels will be released on VOD after the event.
Please make sure you have your RTX Badge visible and you’ve received your CLEAR Health Pass. You will need both to get into the venue.
We are requiring RTX Health and Safety Policy be followed at all events held at the Paramount.
Carrying a bag? You will need to have a clear bag to carry all your items in. No outside food or drinks are allowed in the venue. For more information on the venue please visit their website.
Now! Check out the Registration page to see who still has Meet & Greets or Personalized Video Recordings still available.
Meet & Greets are $50.00
Personalized Video Recordings are $30.00
Now! Check out the Registration page for the full line up of ticketed virtual events.
Group Happy Hours are 1 hour, limited ticket virtual hangouts guaranteeing direct screen time with the cast.
Evening Events are each ticketed separately with their own unique experiences.
This year, all ticketed virtual events, like Group Happy Hours and unique Evening Events, will be hosted on Looped. Looped has a cool Co-Viewing Suite feature to watch shows with your friends in virtual rooms. Learn more about them in this blog.
All panel programming will be hosted for free anywhere you watch Rooster Teeth. Check out the Watch RTX page for more info.
For every virtual experience you purchase through Looped, you will receive detailed confirmation emails with more information.
Looped is a virtual venue that hosts 1-on-1 virtual video Meet & Greets and exclusive livestream events.
Meet & Greets are conducted via a mobile app on smart phones, similar to a FaceTime call.
Group Happy Hours and various Evening Events will happen on their live stream platform, similar to other virtual venues, with a main stage screen, chat features, and Suites where you can watch a show in virtual rooms with your friends. Learn more about Suites HERE.
Learn more from Looped HERE.
You can visit the Looped FAQ page for more answers. They also have a Customer Support page with chat or email.
Looped has a unique feature called Suites. They’re essentially video chat rooms to watch the main virtual event with your friends. Within them you can chat and have on webcams. Learn more in this blog.
We recommend all new users to Looped, a virtual event platform, check out their New User Guide.
Check out Looped detailed instructions HERE. This information is helpful for anyone who purchased a Meet & Greet.
Check out Looped detailed instructions HERE. This information is helpful for anyone who purchased a Group Happy Hour or Evening Event.
You can purchased Personalized Video Recordings on Looped HERE.
After purchase, you will receive a confirmation email with a special link to submit your message request.
Personalized Video Recordings will be sent in as little as 30 days after the conclusion of RTX at Home 2021.
Yes! After your Meet & Greet sessions ends, you will automatically be emailed a copy of any screenshot pictures taken. Shortly following, you will receive a separate email with a copy of the recorded session.
Personalized Video Recordings will be sent in as little as 30 days after the conclusion of RTX at Home 2021 (July 17) to the email you purchased with on Looped.
Nope! In February 2021 we offered the final opportunity to request a refund, credit package, or postpone 2020 badges. For those who postponed to RTX Austin 2022, you should have received an updated confirmation email from Front Gate Tickets in March 2021.
The application to be a Guardian at RTX Austin 2022 will open on Monday, November 15, 10:00 AM CT. Applications will close on Sunday, December 12, 11:59 PM CT.
Guardians are chosen Rooster Teeth community members who dedicate their time and skills to help make RTX Austin an amazing experience for everyone. Guardians provide support for attendees, special guests, Rooster Teeth cast/crew, and one another. Guardians are the customer service and crisis management frontline of RTX Austin. Guardians represent RTX Austin, Rooster Teeth, and the Rooster Teeth community. The Rooster Teeth community is pretty incredible and we aim to bring the best (and those aspiring to be the best) community representatives into our Guardian ranks.
We look for Guardians who are positive, patient, and cooperative, and possess strong customer service skills and a genuine desire to make the RTX Austin experience awesome for everyone. Successful Guardians must be comfortable in crowds/crowded spaces, level headed in emergency situations, and willing & able to work with a team. There are a number of jobs ranging from simple to complex with varying levels of difficulty and required skill, but each just as important as the next. We expect everyone to put their full effort into every task. Guardians must be 18+.
Yes, all attendees, Guardians, staff, and crew will have to follow our Health & Safety Policy outlined on the Health/Safety Page.
Please note, all Health & Safety Policies are subject to change.
Yes! For the first time ever, we are happy to announce Guardians will be paid an hourly rate for their services on-site. More details will be shared with Guardians after they have been accepted.
Unfortunately, no. Any incidental expenses are solely your responsibility, including but not limited to flights, lodging, meals, and travel accommodations.
Since we will be paying Guardians in 2022, unfortunately, to comply with tax regulations we can only accept applicants who are legally authorized to work in the United States.
We know this affects a good handful of past Guardians who were crucial to the team, however, we know aligning with industry standards paying Guardians for their time is the right move.
RTX Austin is the world’s greatest convention that brings incredible entertainment and the best community on the planet together for a wild weekend of fun and surprises. Experience the best in podcasting, gaming and animation, and see your favorite personalities over three days of panels, live shows, special events, meet-and-greets, and more.
RTX Austin 2022 returns in-person July 1-3 to the Austin Convention Center. #RTXReunion
Friday, July 1 through Sunday, July 3, with FIRST Night kicking things off the evening of Thursday, June 30.
If you have an Ultra Badge, please pay attention to your perks as some of them happen on Thursday, June 30.
Yes, we will be returning to a badge registration system in 2022 like normal for in-person attendance.
Badges go on sale January 24, 10AM CT for FIRST Members and January 26, 10AM CT for the general public. Learn more on the Registration Page.
Yes! You can download it now from the Apple Store for iOS or the Google Play Store for Androids.
Or scan the QR code below to download!
Age is just a number! Come one, come all. Children 6 years of age or younger get in for free with a paying adult. However, please note that RTX Austin does not provide children with supervision, so do not send your kids to the event alone if they cannot take care of themselves.
If you’re under 18 and attending without a parent or guardian, please keep them updated on your RTX Austin weekend. RTX Austin cares about your safety, but we can’t keep tabs on everyone.
We’re still working on the program and will announce it very soon. Be sure to check the Schedule Page for updates.
This year the Rooster Teeth Store onsite will be cashless. You can pay with a debit or credit card (Discover, Visa, Mastercard, and American Express are all accepted), Apple Pay, Google Pay, or by using a Rooster Teeth Store gift card.
For all other general exhibitors and vendors on the show floor, it is up to their discretion what forms of payment they accept, either cash or cashless.
You can read the Code of Conduct HERE.
If you’re interested to cover RTX Austin 2022, please fill out our Media & Press Application.
For all other Rooster Teeth event inquires or questions, please email press@roosterteeth.com. We will get back to you as soon as we can!
FOOD: While ACC staff reserve the right to refuse entry to any outside food, we do not anticipate issues with small amounts of pre-packaged snacks such as granola bars or protein bars. This should also allow people with strict dietary restrictions to keep a small amount of appropriate food on hand, including those with medical conditions.
WATER/BEVERAGES: You may bring in single bottle non-alcoholic drinks this year. This includes water bottles, soda bottles, juice bottles, or the like. You cannot bring in large drinks (such as a 1 liter soda bottle) or a cases of drinks or alcoholic drinks.
Yes, there will be operating concession stands each day: 1) Built-in coffee stand between Exhibit Hall 4 & 5. 2) Cafe in the Solar Atrium. 3) Food Court in the Exhibit Hall. 4) Small Cafe Built-In outside Ballroom A.
Please use the Fast Pass (pink) line at any of the three security checkpoints and go to Registration in the Level 1 Solar Atrium to pick-up your sticker. You may have one caregiver accompany you throughout all of RTX events regardless of what badge type they have.
Yes, the Austin Convention Center has ADA scooters available to rent. You can go to the Business Center between Exhibit Halls 2 and 3 to rent one. They are for indoor use only and are not allowed outside of the convention center.
Current Rate: $45/1Day, $80/2Day,$120/3Day (Credit only). A rental requires a $50 deposit, which is refunded when scooter is returned and undamaged. (Credit only). A Rental Agreement & Waiver Form and payment is required at time of rental.
We love when parents come and support their children! We do not have a dedicated lounge/area for parents to hang out. If you wish to come, you must also purchase a badge for admittance. This is due to strict security measures to keep our community and staff safe.
Yes, there are two (2) Mother’s Rooms in the Austin Convention Center. One is located on the first floor near Room 1 along Cesar Chavez St. The other is located on the third floor across from Room 10C.
We were originally planning to offer a Virtual Panel Ticket to stream select panels, however, due to low demand, we will no longer be offering a Virtual Panel Ticket.
We hope to see you in-person if you can make it! Some panels will be released on VOD after the event.
Please make sure you have your RTX Badge visible and you’ve received your CLEAR Health Pass. You will need both to get into the venue.
We are requiring RTX Health and Safety Policy be followed at all events held at the Paramount.
Carrying a bag? You will need to have a clear bag to carry all your items in. No outside food or drinks are allowed in the venue. For more information on the venue please visit their website.
Now! Check out the Registration page to see who still has Meet & Greets or Personalized Video Recordings still available.
Meet & Greets are $50.00
Personalized Video Recordings are $30.00
Now! Check out the Registration page for the full line up of ticketed virtual events.
Group Happy Hours are 1 hour, limited ticket virtual hangouts guaranteeing direct screen time with the cast.
Evening Events are each ticketed separately with their own unique experiences.
This year, all ticketed virtual events, like Group Happy Hours and unique Evening Events, will be hosted on Looped. Looped has a cool Co-Viewing Suite feature to watch shows with your friends in virtual rooms. Learn more about them in this blog.
All panel programming will be hosted for free anywhere you watch Rooster Teeth. Check out the Watch RTX page for more info.
For every virtual experience you purchase through Looped, you will receive detailed confirmation emails with more information.
Looped is a virtual venue that hosts 1-on-1 virtual video Meet & Greets and exclusive livestream events.
Meet & Greets are conducted via a mobile app on smart phones, similar to a FaceTime call.
Group Happy Hours and various Evening Events will happen on their live stream platform, similar to other virtual venues, with a main stage screen, chat features, and Suites where you can watch a show in virtual rooms with your friends. Learn more about Suites HERE.
Learn more from Looped HERE.
You can visit the Looped FAQ page for more answers. They also have a Customer Support page with chat or email.
Looped has a unique feature called Suites. They’re essentially video chat rooms to watch the main virtual event with your friends. Within them you can chat and have on webcams. Learn more in this blog.
We recommend all new users to Looped, a virtual event platform, check out their New User Guide.
Check out Looped detailed instructions HERE. This information is helpful for anyone who purchased a Meet & Greet.
Check out Looped detailed instructions HERE. This information is helpful for anyone who purchased a Group Happy Hour or Evening Event.
You can purchased Personalized Video Recordings on Looped HERE.
After purchase, you will receive a confirmation email with a special link to submit your message request.
Personalized Video Recordings will be sent in as little as 30 days after the conclusion of RTX at Home 2021.
Yes! After your Meet & Greet sessions ends, you will automatically be emailed a copy of any screenshot pictures taken. Shortly following, you will receive a separate email with a copy of the recorded session.
Personalized Video Recordings will be sent in as little as 30 days after the conclusion of RTX at Home 2021 (July 17) to the email you purchased with on Looped.
Nope! In February 2021 we offered the final opportunity to request a refund, credit package, or postpone 2020 badges. For those who postponed to RTX Austin 2022, you should have received an updated confirmation email from Front Gate Tickets in March 2021.
The application to be a Guardian at RTX Austin 2022 will open on Monday, November 15, 10:00 AM CT. Applications will close on Sunday, December 12, 11:59 PM CT.
Guardians are chosen Rooster Teeth community members who dedicate their time and skills to help make RTX Austin an amazing experience for everyone. Guardians provide support for attendees, special guests, Rooster Teeth cast/crew, and one another. Guardians are the customer service and crisis management frontline of RTX Austin. Guardians represent RTX Austin, Rooster Teeth, and the Rooster Teeth community. The Rooster Teeth community is pretty incredible and we aim to bring the best (and those aspiring to be the best) community representatives into our Guardian ranks.
We look for Guardians who are positive, patient, and cooperative, and possess strong customer service skills and a genuine desire to make the RTX Austin experience awesome for everyone. Successful Guardians must be comfortable in crowds/crowded spaces, level headed in emergency situations, and willing & able to work with a team. There are a number of jobs ranging from simple to complex with varying levels of difficulty and required skill, but each just as important as the next. We expect everyone to put their full effort into every task. Guardians must be 18+.
Yes, all attendees, Guardians, staff, and crew will have to follow our Health & Safety Policy outlined on the Health/Safety Page.
Please note, all Health & Safety Policies are subject to change.
Yes! For the first time ever, we are happy to announce Guardians will be paid an hourly rate for their services on-site. More details will be shared with Guardians after they have been accepted.
Unfortunately, no. Any incidental expenses are solely your responsibility, including but not limited to flights, lodging, meals, and travel accommodations.
Since we will be paying Guardians in 2022, unfortunately, to comply with tax regulations we can only accept applicants who are legally authorized to work in the United States.
We know this affects a good handful of past Guardians who were crucial to the team, however, we know aligning with industry standards paying Guardians for their time is the right move.